This Privacy Policy describes how RosemaryNook Pte Ltd (UEN 201582946A), located at 50 Raffles Place, #32-01 Singapore Land Tower, Singapore 048623 ("RosemaryNook", "we", "us"), collects, uses, discloses, and protects personal data in accordance with the Personal Data Protection Act 2012 of Singapore ("PDPA").
1. Data controller
RosemaryNook Pte Ltd is the organisation responsible for personal data collected through rosemarynook.pro and related business communications. For privacy enquiries, contact us at [email protected] or +65 6534 2917.
2. Personal data we collect
We may collect the following categories of personal data:
- Contact and identity data: full name, email address, phone number, job title, and organisation name when you submit an enquiry or engage our services.
- Communication data: messages, consultation preferences, budget ranges, and team size information provided through our contact form.
- Technical data: IP address, browser type, device information, and pages visited — collected automatically when you use our website.
- Cookie and preference data: cookie consent choices stored via local storage on your device.
3. Purposes of collection, use, and disclosure
We collect and use personal data for the following purposes:
- Responding to enquiries and scheduling consultations
- Delivering focused AI services and managing client relationships
- Improving website performance and user experience
- Complying with legal and regulatory obligations in Singapore
- Protecting our rights, property, and the security of our systems
We do not sell personal data to third parties. We may disclose data to service providers who assist with hosting, email delivery, or analytics — bound by confidentiality and data protection obligations consistent with the PDPA.
4. Consent
We obtain meaningful consent before collecting, using, or disclosing personal data, except where permitted or required by law. Contact form submission requires explicit consent to be contacted. Cookie preferences can be accepted via our site banner, which stores your choice in local storage under the key rosemarynook_cookie_consent.
5. Withdrawal of consent
You may withdraw consent for us to use your personal data by contacting [email protected]. Withdrawal may affect our ability to provide services or respond to enquiries. We will inform you of likely consequences before processing your withdrawal request.
6. Access and correction
Under the PDPA, you have the right to request access to and correction of your personal data held by us. Submit requests to our Data Protection Officer at [email protected]. We will respond within the timeframe required by applicable law and may charge a reasonable fee for manifestly unfounded or excessive requests.
7. Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, and reporting requirements. Enquiry data is typically retained for up to twenty-four months unless a client relationship is established, in which case data is retained for the duration of the engagement plus applicable statutory periods.
8. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, or disposal. No method of transmission over the internet is completely secure; we cannot guarantee absolute security.
9. Cross-border transfers
Where personal data is transferred outside Singapore, we ensure that recipients provide a standard of protection comparable to that under the PDPA, through contractual clauses or other approved mechanisms.
10. Cookies and local storage
Our website uses essential cookies and local storage to remember cookie consent preferences. We do not deploy invasive cross-site advertising trackers on this site. Third-party fonts load from Google Fonts; review Google's privacy policy if this concerns you. You may manage browser settings to block cookies; some features may not function correctly if essential storage is disabled.
11. Third-party links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies before providing personal data.
12. Updates to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acknowledgement of the revised policy.
13. Contact
For privacy-related questions, complaints, or data access requests:
RosemaryNook Pte Ltd
50 Raffles Place, #32-01 Singapore Land Tower, Singapore 048623
Email: [email protected]
Phone: +65 6534 2917
UEN: 201582946A
If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission of Singapore.